import type { Metadata } from "next";
import { PageIntro, SiteShell, StatusNote } from "../_components/SiteShell";

export const metadata: Metadata = { title: "Support", description: "SmartCut64 help, troubleshooting and private security contact information." };

export default function SupportPage() {
  return <SiteShell>
    <PageIntro eyebrow="Help when evidence matters" title="We don't like to guess—send us a report"><p>The in-app guide covers normal workflows. For a reproducible fault, the version, stream summary, exact edit frames and export report are the fastest route to an answer.</p></PageIntro>
    <div className="section"><div className="content-wide prose-layout">
      <aside className="side-nav"><a href="#before">Before emailing</a><a href="#report">What to include</a><a href="#activation">Activation</a><a href="#security">Security</a><a href="#contact">Contact</a></aside>
      <article className="prose">
        <section id="before"><h2>Before emailing</h2><ol><li>Open <strong>Help &gt; Contents</strong> and check the Troubleshooting section.</li><li>Open <strong>View &gt; Show Log</strong> and <strong>Tools &gt; Show Last Export Report</strong>.</li><li>Try the recommended per-codec hardware setting, then software decode if playback is affected.</li><li>Confirm that the complete official package remains together; do not move only the EXE.</li></ol></section>
        <section id="report"><h2>What to include</h2><ul><li>SmartCut64 version and whether the installer or portable package was used</li><li>Windows build, GPU model and driver version</li><li>Source/output container and codec summary</li><li>Exact In/Out or cut frame numbers and selected output profile</li><li>Full validation report and the smallest lawful, non-private sample that reproduces the fault</li></ul><StatusNote>Never post or email a licence key, signing secret, private video or personal information unless support explicitly provides a suitable private transfer route.</StatusNote></section>
        <section id="activation"><h2>Activation and transfers</h2><p>Use Help &gt; Licence &amp; Activation to activate or deactivate a computer. A valid activation is perpetual for that computer and does not need periodic renewal. If a failed or lost computer cannot be deactivated, contact support with the purchase email and order reference—not the full licence key in a public issue.</p></section>
        <section id="security"><h2>Security reports</h2><p>Report a suspected vulnerability privately to <a href="mailto:security@linekerpandi.com">security@linekerpandi.com</a>. Include the affected version, impact, reproduction steps and whether it affects desktop, worker/CLI, installer, update or activation service.</p></section>
        <section id="contact"><div className="contact-panel"><h2>Email support</h2><p>Pre-launch questions and reproducible application reports can be sent to:</p><a href="mailto:support@linekerpandi.com">support@linekerpandi.com</a><p>Operated by LINEKERPANDI LIMITED, company number 06406014, incorporated in England and Wales.</p></div></section>
      </article>
    </div></div>
  </SiteShell>;
}
